Support&Service

1. Remote expert support
After we received your support request to apply for, will arrange experts for remote monitoring, as soon as possible to help the clients to analyze problems, diagnosis and localization, provides the solution to solve the problem, and guide customers to implement. To enable customers to enjoy more convenient and comprehensive consultancy services.
2. On-site service
If the problem is not solved remotely, we will arrange the experienced engineers to visit the customer site during the service agreement and analyze the problem.
3. Accessories service
We will help the customer contact the parts manufacturer to ensure that the equipment function is not reduced and the loss is serious due to the change of accessories.
4. Training service
We can provide you with professional skills training, such as production, operation, management and maintenance, to help you train your professional and technical talents.

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